KB ADVENTURES S.A.C is a tour operator located at Portal Espina No. 163, Cusco, Peru. Therefore, the company is subject to the laws and regulations of Peru.
KB ADVENTURES S.A.C appreciates your preference; without a doubt, we will make your trip the best moments of your life. We kindly ask you to carefully read our policies, terms, and conditions.
To confirm your reservation, it is mandatory to send a legible copy of your passport with a validity of more than 6 months (from the date of your trip). KB ADVENTURES S.A.C will not be responsible for any expenses due to inappropriate documents, expired documents, or lack of travel documents.
University student discounts for entry to the Inca Trail and Machu Picchu require a valid undergraduate student ID card for students up to 25 years old. The ID must be issued by the university and include the following: university information, student’s personal information, student’s photo, and a validity date no more than one year from the entry date to these attractions. A scanned copy must be sent via email, and the physical card must be carried at the start of the tour.
In the case of holiday dates in various destinations in Peru, such as Christmas, New Year, Independence Day, Holy Week, Cusco Festivities, among others, an additional charge will be applied in accordance with our providers’ policies.
Before taking any trip, we highly recommend obtaining travel insurance that covers accidents, medical expenses, and emergency repatriation, including rescue or air ambulance if necessary. We also recommend that your insurance includes coverage for tour cancellations as well as baggage loss. Please send a copy of your travel insurance to your sales representative’s email.
If you choose not to purchase travel insurance, KB ADVENTURES S.A.C will not be responsible for any of the situations mentioned above.
Once you have chosen a service, you must complete the contact form on our website during the booking process. It is the responsibility of each client to provide accurate and truthful information. A 100% deposit is required at the time of booking to secure the requested services.
Please note that all our prices listed on our website or quoted by our staff are in USD and are subject to change without prior notice. The price is guaranteed once you have received a booking confirmation email from KB ADVENTURES S.A.C
We currently accept credit or debit card payments. You can find our secure payment link on our website when proceeding with your booking. KB ADVENTURES S.A.C processes payments through the WeTravel booking platform, and the total amount may vary according to your bank’s policies, as we do not charge it directly.
The client must be in possession of a valid passport and any required visas for the tour and accepts responsibility for obtaining these documents. Any information or advice provided by the company regarding visas, vaccinations, weather, clothing, luggage, special equipment, etc., is given in good faith but without liability on the part of the company.
For some services, providing passport information is mandatory.
Discounts will be applied according to the chosen program.
The pickup time will be specified in the program. Tourists must be ready and waiting in the hotel lobby. If they are not ready at the scheduled time, the agency will not be responsible for any delays and/or abandonment by the transportation, as this is a fixed schedule. If a tourist is found to be in a high state of intoxication, the tour will be canceled without the right to a refund or rescheduling.
The company reserves the right to substitute hotels of the same category in the tour packages it offers. This is because KB ADVENTURES S.A.C is subject to hotel availability in Peru, in accordance with Article 1277 of the current Peruvian Civil Code.
For early check-in and late check-out, an additional charge will apply according to hotel policies.
These services are considered part of the adventure tourism category and are subject to government restrictions due to maintenance, protection, and conservation efforts. Therefore, reservations must be made well in advance, and availability must be checked beforehand. These services are in high demand and have a limited number of available spots.
The company reserves the right to modify any information on our website.
During the course of your program, KB ADVENTURES S.A.C will not be responsible for the loss of your belongings, theft, or damage to your luggage. To prevent this, we strongly urge you to stay attentive to all your belongings.
If a cancellation request is received:
Once the entrance tickets for Machu Picchu, Inca Trail, Salkantay Trek, Machu Picchu Mountain, and/or Huayna Picchu have been purchased, there is no option to modify any date and/or name, nor to refund any payment made by the client. All tickets include VAT, and the tour operator charges a booking fee.
If the client leaves the tour early, even if they do not use additional nights of accommodation for any reason, whether voluntary or involuntary, no money will be refunded.
Please note that once the Inca Trail reservation is made, no changes can be made (the reservation is non-transferable in terms of dates or the name of the holder), as it is controlled by the DRC (Decentralized Directorate of Culture Cusco), and by law, no modifications are allowed after the reservation has been received. Cancellations and/or waitlists are not allowed for the Inca Trail.
If one or more participants in the same travel group cancel the reserved private service, the purchase price will be recalculated based on the new number of passengers. The client has the option to accept or reject the newly calculated price. In the latter case, the client’s cancellation conditions will apply.
If, for any reason, the transportation chosen by the client (bus, airplane, train, etc.) does not arrive at its destination before or at the scheduled date and time for the start of the services, the company will not be responsible for the resulting damages or missed services. These unused services are the responsibility of our clients. We recommend arriving in the departure city at least 2 days before the service starts so the client can acclimate to the weather conditions and reduce the risk of missing a service due to a flight cancellation. Any services missed as a result of these delays are non-refundable.
KB ADVENTURES S.A.C reserves the right to cancel a tour in the event of any of the following circumstances:
HOWEVER, this rule does not apply to:
KB ADVENTURES S.A.C reserves the right to modify, postpone, or even cancel your trip. In the event of cancellation for any of the reasons mentioned above, the refund amount will be calculated depending on the tickets purchased.
The agency will NOT be responsible or assume any obligation for accidents, damages, illnesses, deaths, or conflictive behavior towards others that may arise during the trip. The client will bear all additional costs incurred due to this situation.
KB ADVENTURES S.A.C is committed to providing services according to the tourist’s request (shared service or private service). Throughout the entire process of the contracted program, a quality service will be provided, in accordance with the requirements established in Article 28 of the General Tourism Law No. 29408.
We ask that you inform the agency about any allergies, pre-existing physical, psychological, or psychiatric conditions that require medication, passenger conditions, special characteristics of each passenger, food preferences, etc. Please consult your doctor for the prescription of any additional medication.
The client appreciates and acknowledges that the nature of travel to developing countries requires considerable flexibility and must allow for alternatives. It is understood that the route, schedules, itineraries, amenities, and mode of transportation may be subject to changes without prior notice due to local circumstances or events, which may include illnesses or mechanical breakdowns, flight cancellations, strikes, events resulting from political disputes, weather, and other unpredictable circumstances.
In order to ensure full compliance with this contract for the contracting parties and to provide the passenger with full legal security during their stay in Peru, we comply with informing all the legal provisions required by our legislation:
The client hereby acknowledges and grants permission to KB ADVENTURES S.A.C to use photos or videos for the purpose of promoting our future tours. The client expressly releases KB ADVENTURES S.A.C, its agents, and employees from any claim they may have or could have regarding invasion of privacy, defamation, or any other cause of action arising from the use of these photographs and video images. If you do not wish for your image to be used in our promotional material, please notify us at the time of booking or inform our guide during the tour.
By confirming your reservation, you fully accept our policies, terms, and conditions.
DO YOU HAVE ANY QUESTIONS?
Feel free to call us. We are a team of experts and will be happy to assist you. +51 978 730 410 +51 984 766 667 Email: info@kbtourstravel.com
