Terms & Conditions
we would like to thank you very much for choosing K.B Tours as your travel agency in Cusco, it is our pleasure to make your experience unique and wonderful.
Please note that we kindly request you to read our terms and conditions carefully, as each trip is subject to the terms listed below.
A contract is entered with K.B. Tours once our booking form has been completed, including all details such as full name, address, passport no. and a valid e-mail address, your deposit has been received by K.B. Tours and you have received a confirmation by e-mail.
By completing our booking form, you are accepting our terms and conditions as well as the total price quoted.
Please note that all our prices listed on our website or quoted by our employees are expressed in USD and subject to change without any prior notice. In accordance to this it has to be noted that the price is guaranteed once you have received a confirmation e-mail of your booking by K.B. Tours.
Payment / Deposit
A deposit of 50% per person for the chosen trip is requested at the time of the booking. This deposit is non-refundable in case of cancellation of the client. The balance of payment is due upon arrival of each guest and before attending the tour and has to be paid in cash either in USD or PEN (Peruvian Sol), exchange rates effective at the day of your payment.
Payment must be made to K.B. Tours, Cusco, Peru via PayPal or Western Union. Please note that an additional of 7.0% applies, which will be accountable to the client.
Please be informed that we do not accept any other payment methods than listed above.
As soon as we have received your advance payment you will receive a payment confirmation by e-mail within 48 hours. Except on Sundays and public holidays it may take more time to realise any bookings. In addition, please note that once the purchase of the entry tickets to Machu Picchu, Machu Picchu Huayna Picchu, Machu Picchu Montana has been effected, there is no option to change any dates and/or names or refund any payment that has been made by the client. All tickets are including V.A.T. and an agency fee.
Please note that once the reservation has made for the Inca Trail (2 days & 4 days) no changes can be made as it is controlled by the DRC (Direccion Desconcentrada de Cultura Cusco) and by law they do not allow any amendment after having received the reservation. Cancellations and or waiting list are not permitted for the Inca Trail.
K.B. Tours does not take any responsibility in case of loss of the ticket, wrong data, strikes, protests, force majeure, etc. that could prevent your access to Machu Picchu and/or Huayna Picchu.
Cancellation by Us
K.B. Tours reserves the right to cancel a tour in case any of the following circumstances will occur:
- For each trip, we require a minimum of participants. In case there are not enough participants for a tour, the tour is automatically cancelled. Please note that with your firm booking and by completing our booking form you have accepted these terms as indicated in the booking confirmation and/or the itinerary received by e-mail.
HOWEVER, this rule is not applicable for
- FORCE MAJEURE: In case of any unusual or unforeseeable circumstances beyond our control, including but not limited to, war, riots, strikes, protests, industrial dispute, terrorist activity and its consequences, natural or nuclear disaster, fire, adverse weather conditions, epidemics and pandemic, unavoidable technical problems with transport K.B. Tours reserves the right to modify, postpone or even cancel your trip.
In case of strikes, protests, etc. it is possible that we will move your trip a day ahead or that we may change your itinerary of your trip without additional cost and/or refund from our side. By completing our booking form and effecting the pre-payment you have agreed to these terms & conditions.